This Privacy Policy explains how k1gmae collects, uses, stores, shares and protects your personal data when you access our Platform or use our services. We are committed to handling your information transparently and in accordance with applicable data protection standards. Please read this document carefully.
Effective Date: 1 January 2026 Last Updated: 1 January 2026These highlights summarise our key privacy practices. The full legally binding policy appears in the numbered clauses below. Where any conflict exists, the full text governs.
All data transmitted between your device and k1gmae is protected by SSL/TLS encryption. Account credentials, payment details and identity documents are stored using industry-standard security measures.
k1gmae does not sell, rent or trade your personal data to unaffiliated third parties for marketing purposes. Your information is used to operate the Platform and deliver our services to you — nothing more.
You have the right to access, correct, restrict, port or request deletion of your personal data. Requests are handled promptly through our support team. We do not obstruct or delay legitimate data rights requests.
We collect only the personal data that is necessary for account operation, KYC compliance, payment processing and service improvement. We do not collect data beyond what is required for these defined purposes.
k1gmae uses cookies and similar technologies to improve Platform performance and user experience. We clearly explain what cookies we use and why. You can manage cookie preferences through your browser settings.
If you have opted in to receive promotional communications, you can withdraw that consent at any time by contacting our support team. We will process your opt-out request without undue delay and without affecting your account access.
This Privacy Policy ("Policy") is issued by k1gmae ("Platform", "we", "us", "our") and applies to all users ("you", "your") who access or use the website at https://k1gmae.cam and all associated services, features and content. k1gmae is an English-language online gaming information platform targeting users across Pakistan and other permitted jurisdictions.
We recognise that your privacy is important to you and we take our obligation to protect your personal data seriously. This Policy describes in plain terms what data we collect, why we collect it, how it is used, how long it is retained, with whom it may be shared, and what rights you hold with respect to your information.
By accessing the Platform, registering an account or using any of our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any aspect of this Policy, please discontinue use of the Platform immediately.
Relationship to Terms & Conditions: This Privacy Policy forms part of k1gmae's overall Terms and Conditions. References to "Services" and defined terms used herein carry the same meanings as in the Terms and Conditions document unless otherwise specified in this Policy.
The following terms have the meanings set out below throughout this Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can be used to identify a natural person, directly or indirectly, including name, email address, IP address, CNIC number or device identifier. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, combination, erasure or destruction. |
| "Data Controller" | k1gmae — the entity that determines the purposes and means of processing Personal Data collected through the Platform. |
| "Data Processor" | A third party that processes Personal Data on behalf of k1gmae under a contractual arrangement, such as KYC verification providers or payment processors. |
| "Sensitive Data" | A special category of Personal Data including government-issued identity documents (e.g., CNIC, passport), financial account information and biometric data submitted for identity verification purposes. |
| "Cookies" | Small text files placed on your device by the Platform or third-party services that assist with Platform functionality, analytics and personalisation. |
| "KYC" | Know Your Customer — identity and age verification procedures required under the Platform's compliance and anti-money laundering obligations. |
k1gmae collects the following categories of Personal Data, limited to what is necessary for the purposes described in Section 5 of this Policy:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender, CNIC or passport number, selfie or liveness verification image |
| Contact Data | Email address, phone number (where provided), city or region of residence (e.g., Karachi, Lahore, Islamabad, Rawalpindi) |
| Account Data | Username, hashed password, account registration date, account status and preferences |
| Financial Data | Deposit and withdrawal transaction records, payment method type (e.g., bank transfer, mobile wallet reference), transaction amounts in PKR or other applicable currency |
| Gaming Activity Data | Game history, bet records, sports market activity, bonus usage, session duration and responsible gambling limit settings |
| Technical Data | IP address, device type and operating system, browser type, session timestamps, referring URL and Platform usage logs |
| Communication Data | Support ticket content, chat transcripts, email correspondence and feedback submissions |
| Compliance Data | Source of funds declarations, risk assessment outputs, AML screening results and responsible gambling self-assessment responses |
Payment Method References: Where Pakistani users interact with payment references such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah, k1gmae records the transaction type and outcome for account management purposes only. We do not store full bank account numbers, mobile wallet PINs or card security codes. None of the referenced payment providers endorse or support gambling activities.
k1gmae collects Personal Data through the following channels:
Accuracy Obligation: You are responsible for ensuring that all Personal Data you provide to k1gmae is accurate, complete and current. Providing false, misleading or incomplete information — particularly during KYC — constitutes a breach of our Terms and Conditions and may result in account suspension, withdrawal delays or account termination.
k1gmae processes Personal Data for the following defined purposes. We do not process your data for any purpose that is incompatible with those listed here without your prior informed consent or as required by applicable law:
Where k1gmae processes Personal Data, we rely on one or more of the following legal bases:
k1gmae does not sell your Personal Data. We may share your data with the following categories of recipients, strictly for the purposes identified in Section 5:
No Third-Party Marketing Sharing: k1gmae does not disclose your Personal Data to unaffiliated third parties for their own marketing or promotional purposes, regardless of the commercial arrangements involved.
k1gmae retains Personal Data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention principles apply:
Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised.
k1gmae implements a range of technical and organisational measures designed to protect Personal Data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include:
User Responsibility: While k1gmae implements appropriate security measures, no transmission over the internet can be guaranteed as completely secure. You are responsible for maintaining the confidentiality of your account credentials and for ensuring that your device and network connection are adequately secured. If you suspect unauthorised access to your account, contact support immediately.
k1gmae uses cookies and similar tracking technologies to support Platform functionality, improve user experience and collect analytics data. The following categories of cookies may be in use:
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary | Essential for the Platform to function correctly. These cookies enable session management, authentication and security features. They cannot be disabled without impairing Platform functionality. |
| Functional | Enable enhanced functionality and personalisation, such as remembering your language or currency preferences and maintaining your logged-in status across sessions. |
| Analytics | Used to collect aggregated, anonymised data about how users interact with the Platform — pages visited, session duration, navigation paths — to help us improve usability and content. |
| Performance | Monitor Platform performance, detect errors and ensure load times are optimised for users accessing the Platform from Pakistan (including via 4G connections in Karachi, Lahore, Islamabad and other cities). |
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some Platform features. Detailed cookie settings are available within your browser's privacy or security options.
Depending on your location and applicable data protection law, you may hold the following rights with respect to your Personal Data held by k1gmae. We will respond to verified rights requests without undue delay:
Request a copy of the Personal Data we hold about you, including the purposes for which it is processed.
Request correction of inaccurate or incomplete Personal Data held in your account or in our records.
Request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Request that we temporarily restrict processing of your data while you contest its accuracy or object to a specific processing purpose.
Request a structured, machine-readable copy of your Personal Data for transfer to another service provider where technically feasible.
Object to processing carried out on the basis of legitimate interests or for direct marketing purposes, including profiling related to direct marketing.
Where processing is based on your consent, withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
Lodge a complaint with the relevant data protection supervisory authority in the jurisdiction applicable to your situation if you believe your rights have been infringed.
Exercising Your Rights: To submit a data rights request, contact our support team at the email address in Section 16. We will verify your identity before processing any request and respond within a reasonable period. Some rights may be limited by legal retention requirements or regulatory obligations — we will explain the basis for any such limitation in our response.
k1gmae's Services are strictly for adults aged 18 and above — or the higher minimum age required by the operator's license jurisdiction. The Platform does not knowingly collect Personal Data from persons under the minimum eligible age.
Age verification is conducted as part of the KYC process. Where k1gmae discovers that Personal Data belonging to an underage individual has been collected, that data will be deleted and the account will be closed immediately. Any associated transactions will be reversed where possible.
If you believe a minor has registered an account on the Platform, please contact our support team immediately so we can investigate and take appropriate action.
k1gmae may transfer your Personal Data to jurisdictions outside Pakistan in connection with the operation of our Platform, including to Data Processors located in other countries. Such transfers may include data processed by KYC providers, payment processors, cloud infrastructure providers and game content partners.
Where Personal Data is transferred internationally, k1gmae takes steps to ensure that adequate protections are in place, including:
Details of the safeguards applicable to a specific international transfer may be obtained by contacting our support team.
k1gmae specifically serves users in Pakistan, including those located in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and other cities. This section provides additional context relevant to Pakistani users accessing the Platform.
Pakistan does not currently have a comprehensive, standalone data protection law equivalent to international frameworks such as the GDPR. However, certain data protection obligations exist under the Prevention of Electronic Crimes Act, 2016 (PECA) and associated regulations. k1gmae applies data protection standards that are consistent with internationally recognised good practice, regardless of the specific legal framework applicable in Pakistan.
CNIC and Identity Documents: For Pakistani users completing KYC, your CNIC (Computerized National Identity Card) or passport data is processed solely for identity and age verification purposes. This Sensitive Data is stored under enhanced security controls, retained only for the period required by applicable AML and licensing obligations, and is never used for purposes unconnected to Platform compliance. Submit identity documents only through the Platform's official, HTTPS-secured verification portal. Never send sensitive documents through chat, email or unsecured channels.
k1gmae does not claim to operate under any Pakistani gambling or data protection licence. This Policy reflects our voluntary commitment to transparent data practices for the benefit of all Platform users, including those in Pakistan.
k1gmae reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, Platform features or regulatory requirements. The date of the most recent update is displayed at the top of this page.
Where changes are material — affecting how your Personal Data is used, your rights or our disclosure practices — we will provide notice by email to the address registered on your account or through a prominent notification on the Platform prior to the changes taking effect.
Continued use of the Platform following notification of changes constitutes your acknowledgment of the updated Policy. If you do not accept the updated terms, you should discontinue use of the Platform and contact support to request account closure.
If you have questions, concerns or requests relating to this Privacy Policy or the processing of your Personal Data, please contact our support team using the details below. All privacy-related enquiries are treated with priority and handled in confidence.
Response Time
Support available 24/7English language. Urdu available on request.
Pakistani Users
We serve users across Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. Data rights requests are processed regardless of your city of access within Pakistan.
When submitting a data rights request, please include your full registered name, account email address and a clear description of your request. We will verify your identity before processing any access, deletion or portability request.
Data rights requests, consent management, KYC queries — our English-language support team handles all privacy-related matters promptly. You can also review related policies using the links below.